Privacy Policy
Pristine Enterprise (“we“, “us“, “our“, “the Company“) operates the website www.pristineenterprise.in (the “Website”). This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit, browse or otherwise use the Website.
By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the Website.
1. Information We Collect
We may collect information about you in a variety of ways, including:
a) Personal Information that you voluntarily provide to us when you fill out a contact or enquiry form, request a quotation, subscribe to updates or otherwise communicate with us. This may include your full name, company or organization name, email address, telephone number, mobile number, postal address, city, state and country, and any information contained in your message, drawings, MTOs or technical specifications you share with us.
b) Non-Personal Information that is automatically collected when you visit the Website, including IP address, browser type and version, operating system, referring URL, pages visited, date and time of visit, time spent on pages and click behaviour.
c) Cookies and Similar Technologies. We use cookies, web beacons and similar tracking technologies to collect information about your interaction with the Website. You may refuse cookies through your browser settings, but doing so may limit certain functionality of the Website.
2. Use of Your Information
We use the information we collect for the following purposes:
• To respond to your enquiries and provide quotations.
• To process and fulfil orders, contracts and service requests.
• To communicate with you about products, services, offers and updates.
• To improve our Website, products and services.
• To maintain the security and integrity of the Website.
• To comply with applicable laws, regulations and legal processes.
• For internal record-keeping and administrative purposes.
We will not use your personal information for any purpose other than those stated above without your consent.
3. Disclosure of Your Information
We do not sell, trade or otherwise transfer your personal information to third parties except as follows:
Service providers: We may share information with trusted third parties who assist us in operating our Website, conducting our business or serving you, provided those parties agree to keep your information confidential.
Legal compliance: We may disclose information when required to do so by law, in response to a valid legal process (such as a court order, summons or government request), or to protect our rights, property or safety or that of others.
Business transfers: In the event of a merger, acquisition or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. These measures include secure servers, encryption of sensitive data, restricted access to information, and regular security reviews.
However, no method of transmission over the Internet or electronic storage is 100{99a5b2690ab451e4adfbfe574816c0022d50ab8370d3f95cbc14cfd2a529f814} secure. While we strive to protect your personal information, we cannot guarantee absolute security.
5. Retention of Your Information
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes and enforce our agreements.
6. Your Rights
Subject to applicable law, you have the right to access the personal information we hold about you, request correction of inaccurate or incomplete information, request deletion of your personal information (subject to legal and contractual restrictions), withdraw consent where processing is based on consent, object to processing in certain circumstances, and request data portability in certain circumstances.
To exercise any of these rights, please contact us using the details provided in the Grievance Officer section below.
7. Third-Party Links
The Website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices of such third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children's Privacy
The Website is intended for business and professional users and is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe that we have collected information from a child, please contact us so that we may delete the information.
9. Grievance Officer
In accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the contact details of the Grievance Officer are:
Grievance Officer: Mr. Rizwan Saiyed
Designation: Director
Address: B-1/502 ANEEQ, Opp. Amber Tower, TP 85 Road, Sarkhej, Ahmedabad 380055, Gujarat, India
Email: saiyedrizwan10@gmail.com
Phone: +91 94265 17779
Time for resolution: We endeavour to acknowledge grievances within 48 hours and resolve them within 15 days of receipt.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. The updated policy will be posted on this page with a revised “Last updated” date. Your continued use of the Website after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our handling of your information, please contact us at:
Pristine Enterprise
B-1/502 ANEEQ, Opp. Amber Tower, TP 85 Road, Sarkhej, Ahmedabad 380055, Gujarat, India
Email: saiyedrizwan10@gmail.com
Phone: +91 94265 17779 | +91 88667 72221